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QUICK CONTACT INFO

Phone: 604-461-9881                     E-mail: info@swica.ca

For more contact details please click here

All ES range machines and the CS 20 Cappuccinatore come with a one year factory warranty and the Gemini machine range come with a two year factory warranty.

If you have any technical problems with the machines you can contact our customer service at

 

1 800 566 0571 from 5 am to 5 pm Pacific time.

 

Of course customer service is also available to answer any questions you might have about the operation of the machine or the coffee varieties.

Our statistics show that 97% of all technical problems that arise can be solved right on the phone. However, in the event that our customer service agent can not fix a technical problem on the phone they will contact us here in Vancouver and usually within one business day a Nespresso representative will come in person to fix the problem. If the machine can not be fixed on location, we will leave a loaner while your machine is being repaired. This service ensures that our customers will always be able to enjoy exceptional coffee at all times.

If you have any questions or need more information, please feel free to contact us at any time.

Click here to contact us.

 

CLICK HERE TO ARRANGE A TASTING AT YOUR LOCATION OR TO BOOK AN APPOINTMENT AT OUR SHOWROOM.

Click here to purchase a machine online.

To get more details about our machine models click here and then download the Nespresso machine technical sheet.